About Us

Privacy Policy

This privacy policy sets out how the National Council on Problem Gambling uses and protects any information that you give the organization when you use this website. The National Council on Problem Gambling is committed to ensuring that your privacy is protected.

As of December 19, 2024

Regarding information collected via this website:

The National Council on Problem Gambling adheres to the highest ethical standards in gathering, using, and safeguarding information submitted via this website.

The National Council on Problem Gambling limits access to information collected via this website to those staff members who require the information to carry out their business functions; all staff are educated about practices and policies to safeguard that information, and those policies are carefully enforced.

The National Council on Problem Gambling protects your online transaction and personal information by appropriate security safeguards. Your personal information transmissions, including your payment information, will be encrypted by SSL technology.

The National Council on Problem Gambling makes all reasonable efforts to accurately and securely maintain information collected via the website. The National Council on Problem Gambling monitors and adopts applicable technologies designed to aid in the accuracy and security of information gathered via this website.

If you have provided your email address and wish to remove it from National Council on Problem Gambling mailing lists, please send an email message to ncpg@ncpgambling.org. The National Council on Problem Gambling will make reasonable efforts to delete your email from existing files.

Information We Collect

Personal Information: The National Council on Problem Gambling may collect personal information such as names, email addresses, and other contact details when provided voluntarily by users through forms, donations, or other interactions on the Website.

Non-Personal Information: The National Council on Problem Gambling may collect non-personal information such as browser type, IP address, and other technical information when you visit our Website. This information is collected to enhance the functionality of the Website and for analytics purposes.

How We Use Your Information

Personal Information: The National Council on Problem Gambling may use personal information to communicate with you, respond to your inquiries, provide services, and process donations.

Non-Personal Information: Non-personal information is collected for statistical and analytical purposes to improve this Website, enhance user experience, and ensure the security of our systems.

Sharing Your Information

Third-Party Service Providers: The National Council on Problem Gambling may share your information with third-party service providers who assist us in operating our Website, conducting our business, or providing services to you. These service providers are obligated to keep your information confidential. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Notwithstanding any other statement within this privacy policy, originator opt-in data and consent will never be shared with any third parties.

Legal Requirements: The National Council on Problem Gambling may disclose your information when required by law or in response to a valid legal request.

Security

The National Council on Problem Gambling takes reasonable steps to protect your information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no data transmission over the internet is completely secure, and the National Council on Problem Gambling cannot guarantee the security of information transmitted to or from the Website.

Cookies

The National Council on Problem Gambling uses cookies to enhance your experience on this Website. You can choose to disable cookies in your browser settings, but this may affect certain features of the Website.

Links to Other Websites

Our Website may contain links to third-party websites. The National Council on Problem Gambling is not responsible for the privacy practices or the content of these websites. Please review the privacy policies of these sites before providing any personal information.

Children’s Privacy

This Website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe that we may have collected information from a child, please contact ncpg@ncpgambling.org  

The National Council on Problem Gambling has no intention of collecting information from children that may be personally identifiable, including names, addresses, telephone numbers, or email addresses; children are asked not to submit such information. If a child has provided the National Council on Problem Gambling with personally identifiable information, the child’s parent should request that the child’s information be removed from existing files.

Changes to this Privacy Policy

The National Council on Problem Gambling may update this Privacy Policy from time to time to reflect changes in practices or for other operational, legal, or regulatory reasons. The updated Privacy Policy will be posted on this page with the effective date.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact ncpg@ncpgambling.org  

By using this Website or means of communication, you consent to the terms of this Privacy Policy.

Disclaimer

NCPG does not endorse nor control the content, products or services of other sites linked to or from the NCPG website. The NCPG site is intended to facilitate the dissemination of information to the public about problem gambling.